ZEN DUO+ 22 kW

Product presentation #

  1. Backlit logo
  2. LCD display
  3. Socket A
  4. Access door locks
  5. Access door
  6. Status indicators
  7. WiFi/4G antenna
  8. Start/Stop/Emergency Stop button
  9. Navigation buttons
  10. Socket B
  11. RFID reader

Packing list #

    Articles Qty.
    1EV station1
    2Link to user manual1
    3Quality certificate1
    4M5*12 Phillips head stainless steel4
    5M8*8 plastic expansion plugs4
    6RFID card1
    7M4*8 Phillips-head nickel-plated1
    8Cable holder (WB-22D-P)2

    Installation and wiring #

    Floor installation #

    1. Open the packaging, and you’ll find a charging station, its mounting bracket, a link to the user manual and a bag of mounting accessories.
    2. Remove the mounting bracket from the charging station and use it as a template to mark the position of the drill holes. Drill the holes and insert the expansion plugs supplied in the accessory bag. Then fix the mounting bracket to the wall.
    1. Secure the pole to the dowels with the appropriate screws. The input cables must enter the pole from the lower central area. For the WB-22D-P, attach the cable holders to the sides, using the holes provided.

    Wiring #

                1. Crimp the ferrule or insulated ring terminals shown below to the end of the AC input wires. Connect the wires to the load point housing as shown below. Check wiring, then snap RCBO into side window. Unscrew the side cover plate, and the wiring is complete.
                      Power output L1 L2 L3 N PE
                      Terminal 22kW Red Black Grey Blue Yellow & Green
                      Cable 22kW ≥25mm²
                      ≥AWG3
                      ≥25mm²
                      ≥AWG3
                      ≥25mm²
                      ≥AWG3
                      ≥25mm²
                      ≥AWG3
                      ≥25mm²
                      ≥AWG3

                      Parameter settings #

                      Once installation and wiring are complete, connect the charger to a computer and configure the parameters via the computer’s web browser.
                      The charger is ready for use by default, but it is recommended that you put it online (remote diagnostics, change of charging mode, charging reports, etc.).

                      Setting via the WB Charge application #

                      To access your bollard’s parameters with the WB Charge application, please refer to our WB Charge Application page, in the “Setting Wellborne Product Parameters” chapter.

                      Setup via your computer #

                      To access your terminal settings with your PC (Windows 10 11) or Mac, please refer to our Technical Brochure page, chapter “Setting Wellborne product parameters via a computer“.

                      The different charging modes of your terminal #

                      There are three operating modes for your Wellborne charging station: APP, RFID and Plug Charge.

                      APP mode (third-party system operation: APP/RFID) #

                      With the WB Charge application, you can start or stop a charge, manage authorized users and tariffs, etc. For more information on how the WB Charge application works, please refer to the WB Charge application.

                      RFID mode #

                      In RFID mode, charging can only be initiated by swiping an RFID card over the terminal’s reader.
                      For more information on how to set up your reader/configurator and RFID cards, please refer to our Technical Brochure, chapter “RFID Card Configurator“.

                      Plug Charge mode #

                      Plug Charge mode allows you to start charging a vehicle as soon as it is connected to your charging station. If you wish to interrupt charging, simply press the on/off button above the T2 socket.

                      Anomalies #

                      Troubleshooting #

                      In the event of a fault, users can check the information indicated by the LED.
                      Each fault is indicated by a number of flashes and a color.
                      If several faults occur at the same time, each sequence is displayed in chronological order at 3-second intervals.
                      To find out more about diagnosing faults on your terminal, please refer to the “AC Fault Diagnostics” page.

                      Firmware update failure with microSD card #

                      1. Check if the capacity is greater than 4GB, please use a microSD card with a capacity of less than 4GB to try again.
                      2. Check that the SD card is formatted with FAT32.
                      3. Check that the allocation unit value is 4096.
                      4. Check that the firmware file has been renamed “App.bin”.
                      5. Check that you have set “state = 1” in the “UpIoadConfig.txt” file.

                      Failed firmware update with a computer #

                      Please try with your browser, or restart the laptop to try again.

                      Dynamic energy control solar management #

                      For dynamic energy control and solar management of your bollard via the application, PC or Mac, please refer to our page “Setting Wellborne product parameters via the WB Charge application“, or “Accessing Wellborne product parameters via a computer“.

                      Technical specifications #

                      SPECIFICATIONSWB-22D-P
                      IN OUT
                      Input voltage400V AC
                      Input frequency50 / 60Hz
                      Output voltage400V AC
                      Max. output power 22kW x2
                      Max. output current 32A x2
                      Load interface typeIEC 62196-2, Type 2 standard (Type 2S optional)
                      ConnectionPistol
                      Cable length5m
                      Number of charging points2
                      PROTECTION
                      Overvoltage protectionYes
                      Protection against undervoltageYes
                      Overload protectionYes
                      Short-circuit protectionYes
                      Earth leakage protectionYes
                      Overheating protectionYes
                      Lightning protectionYes
                      FUNCTIONS ACCESSORIES
                      Ethernet / WIFI / 4GYes / Yes / Opt
                      LCDYes
                      RCD2x Noark C40 3P+N Type A 30mA (AC) + 2x 6mA protection against fault currents (DC) / Equivalent Type B
                      Access controlRFID / QR / APP
                      LED indicatorYes
                      Emergency stop buttonNo
                      Intelligent power controlOpt
                      Pro-earthYes
                      MID countingYes
                      InstallationFloor-mounted
                      WORKING ENVIRONMENT
                      Protection classIP65
                      Shock resistanceIK10
                      Operating temperature-25°C ~+50°C
                      Relative humidity%-95% non-condensing
                      Maximum altitude<2000 m
                      CoolingNatural air cooling
                      Standby power consumption<8W
                      MECHANICS
                      Dimensions (W / H / D)420 / 1639 / 270 mm
                      Weight (kg)28 kg
                      Packaging dimensions (W / H / D)500 / 1815 / 370 mm
                      CERTIFICATIONS
                      CertificateCE

                      Appendices #

                      Installation diagrams for dynamic energy control #

                      List of compatible Wellborne accessories #

                      WB-P1

                      WB-CH, White

                      Steel cable holder

                      WB-CH, Black

                      Steel cable holder

                      WB-IEC2E-EV32P-8S3

                      accordion cable Type 2, 8m

                      WB-IEC2E-EV32P-5C3

                      cable Type 2, 5m

                      WB-IEC2E-EV32P-6C3

                      cable Type 2, 6m

                      WB-IEC2E-EV32P-8C3

                      cable Type 2, 8m

                      WB-IEC2E-EV32P-10C3

                      cable Type 2, 10m

                      WB-4G

                      4G module

                      WB-W

                      Wi-Fi module

                      WB-SIM4G

                      SIM card

                      WB-3MCT

                      MID meter + three-phase current transformer

                      WB-MIDT

                      Three-phase MID meter

                      WB-3CT

                      Three-phase current transformer

                      WB-BAGC-S

                      Flexible rectangular cable bag

                      WB-BAGR

                      Round storage bag

                      WB-BAGC-H

                      Hard rectangular cable bag

                      List of spare parts available for purchase #

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                      Updated on September 25, 2024

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